Evolution5 care deeply
about our clients and we appreciate the importance of supporting you through
both good and challenging times. The Coronavirus outbreak is impacting how we
live, work, and communicate with each other.
Our top priority is to
ensure the health and safety of our employees so that we can continue to serve
our customers. In order to do this, we have moved to a 100% virtual workforce
for our employees. We have taken the following measures:
- We have asked our employees to work from home. All of Evolution5 systems are cloud-based application such as Office 365, Xero, Work Flow Max, JCT On Demand, BCIS etc.
- We have also asked that our employees conduct customer meetings using Skype, Teams or other means of video and audio conferencing rather than traveling to customer offices or construction sites.
- We use internet-based telephone system which have been moved from our office, so all calls can handled and transferred to the appropriate person within our company.
We expect our level of
service and response to be maintained at a high standard.
These changes we believe are in the best interest of our employees, customers, associates, and the communities in which we live and work.
When businesses face
challenges, business continuity plans are critical. Be assured that Evolution5
maintains business continuity and disaster recovery plans which are regularly
audited by a third party. These plans provide uninterrupted service to our
customers through our best-in-class procedures, including redundancy of global
systems, people, and processes. The above-mentioned measures are just a few
examples of what we are presently implementing.
Our continuity plans
account for this type of scenario and include steps to limit the impact of
unavailability of our staff and impact on customer, professional consultancy
and advisory services. Evolution5 has implemented the necessary safeguards and
resourcing plans and is ready to execute any additional steps needed in these
ever-changing and challenging times.
Given the widespread impact on the global economy, we are mindful
that most companies are facing disruptions, whether it be to their demand or
supply chain. We
are here to assist and encourage you to contact our team. We are here to
support you and ensure we all get through this together.